Tag Archives: Cultivation

How to engage funders in a meaningful mutual conversation

 fundraising, cultivation, soliciting, fundraising tipsAs you  prepare for your next meeting with a current or potential donor, funder or sponsor we suggest focusing on what you want to learn from the meeting. This is distinctly different from a focus on what you want to share. Of course you need to be prepared to discuss the accomplishments, challenges, and vision of the nonprofit organization or institution you represent. But that is not enough. As you prepare determine what you want to accomplish as a result of the meeting, which three pieces of information you want to share, what you would like to learn, and how you can engage the person you are meeting with.

Here’s what you don’t want: a one-sided meeting where you share all the wonderful things your nonprofit has accomplished followed by an ask for a gift or involvement. You definitely don’t want a meeting where you talk about all the challenges that are threatening your nonprofit. Even if you were to walk away with a big check, we believe you would have neglected to secure the most valuable resource: the birth or growth of a mutually beneficial relationship.

Here’s an alternative: Engage your current and prospective donors in meaningful conversation. Think about it this way: if you were going out to lunch with a friend, would you want to spend all of your time hearing about how wonderful she is? Wouldn’t you want her to ask about you, your successes, your challenges? Maybe you want the opportunity to congratulate her on her successes, to connect her with likeminded men and women, or to offer guidance for how she can grow to the next level. If she does all the talking, you leave without having shared your suggestions for how she can experience even more success.

Here are a few questions you can consider including in your conversation: From your vantage point, what do you see as our strengths? Our challenges? How does our work fit with what you are seeking to achieve through your philanthropy? Do you have suggestions or guidance you could offer on how we could sustain and grow our organization? What trends are you seeing nationally? How are these manifesting in our community?

Practice having a conversation with another member of your board or a fellow volunteer. Make a video so you can review your presentation and make appropriate adjustments. Practice until you like what you see and hear. Leave room in the conversation – and in your heart – for guidance and suggestions. Know when to be quiet. Listen.

The more people feel they can help you succeed the more successful you can be. You can accomplish more with others than you can on your own.

Image courtesy of Ambro / FreeDigitalPhotos.net

Mel and Pearl Shaw are the authors of “Prerequisites for Fundraising Success” and “The Fundraiser’s Guide to Soliciting Gifts.” They provide fundraising counsel to nonprofits. Visit them at www.saadandshaw.com. Follow them on Twitter: @saadshaw.

Start Small, Think Big

Economic-Impact

Let’s talk about data: the exciting information hidden within your nonprofit’s donor database. There’s much to be learned by running reports, and many reports to run. The most in-demand: funds raised to date. But what about less popular reports and the secrets they can reveal? What about your “top-tier small donors?”

Use your summer months to produce and study reports showing donors who have given in each of the past three or five years. Look for those who consistently give at the highest levels of your “small donor” category. Those included in this group will vary from nonprofit to nonprofit. For a college, this group may be those who give $1,000 each year. For a national nonprofit, the group may be $500 annual donors. For a grassroots organization, it may be those who give $100 annually. The most important thing is to know who falls into this group – let’s call them “top-tier small donors” – at your nonprofit.

Take the time to create and implement a strategy for reaching out to these donors and growing their collective impact. They are the backbone of individual giving programs: a segment of your donors who can be cultivated for larger gifts, to serve as ambassadors, or to encourage others to give. They need to be tended to and summer is a perfect time to reach out.

Craft a personalized outreach program where someone from your organization or institution calls these donors to thank them for giving over the years. Create a script that includes a request that the donor consider a slightly increased amount when she makes her next gift. Determine who within your nonprofit would be ideal at making such calls. Set up a short training program and get into action.

When reviewing your list of “top-tier small donors” look for who you know and who you don’t. Invite a mix of these donors to a small reception, especially those who have not been invited to visit with your nonprofit before. Better yet, consider scheduling a personal visit to their home or office.

When reviewing lists of lapsed “top-tier small donors” consider a call or email to reengage each. Thank him for his prior support, share a few updates on your impact, and ask for his consideration when he makes his future giving decisions. No hard sell. A simple call from someone who works for, volunteers at, or benefits from your nonprofit.

If you believe specific donors will respond better to an email than a phone call consider a “real” email – short and personal; not an “e-blast.”

We offer these suggestions as a way to retain and grow current donors who may be able to make a larger impact: as a way to get to know them. Pick up the phone, say hello. Don’t take your donors for granted – show them you care.

Mel and Pearl Shaw are the authors of “Prerequisites for Fundraising Success” and “The Fundraiser’s Guide to Soliciting Gifts.”  They provide fundraising counsel to nonprofits. Visit them at www.saadandshaw.com. Follow them @saadshaw.