Is your nonprofit meeting the needs of your community?

Meeting the needs of the community, fundraising, nonprofit, evaluation, community needs“What do you do when an organization wants to raise money, but there really isn’t a need for the organization?” That was the question we were asked recently. We were taken aback by the bluntness, but recognized its value. Here are our thoughts.

Most people we meet believe passionately in the organizations they are involved with. They see the impact being made and want it to continue. The challenge is to step outside of the organization and look at it within the context of the community. Are there other organizations now offering similar, competing, or more effective services? Is the need for your nonprofit as great as it was ten years ago? Have demographic shifts increased or decreased the need for your work? Have new needs emerged within the community that require funders and individuals to reallocate their giving?

The needs that nonprofits respond to and advocate for change over time. And the priority that others place on our needs change. Some changes we can anticipate, others we can’t. Sometimes we are proactive, and sometimes all we can do is react and retrench.  Because of this each organization needs to periodically assess its role within the community. What – if anything – do you need to change? Which organizations are you competing against? How could you be more effective? Ask donors and funders. Ask those who support you and those who have never provided funding.

Nonprofits who have received federal funds either directly or indirectly know about decreasing revenue streams. Grants have been decreasing and disappearing for a long time now. Continuing to cut programs and services and make do with less is one way to address this market challenge. Another is to look to collaborate, partner and as appropriate merge organizations. You may need to restructure how you provide services. You may need to be bold and launch a major fundraising campaign. Consider engaging your board in a dialog that looks beyond “how do we get through this fiscal year?” to asking deeper questions about how the organization can best serve its market.

Here is the hardest question: is your nonprofit relevant? Does it really meet a need? Even if you are successful with your fundraising, could the funds invested in your organization better benefit the community if invested in another nonprofit? If you are a new organization: were your founding assumptions accurate? If you have a history of service, are younger organizations better able to meet emerging needs? Don’t be afraid to ask these hard questions: doing so may open new doors. Assuming that your organization should continue to exist – without testing those assumptions – may prevent you from being of greatest value to those you serve. Only you and your board can provide the answers.

Image courtesy of xedos4 / FreeDigitalPhotos.net

Mel and Pearl Shaw are the authors of “Prerequisites for Fundraising Success” and “The Fundraiser’s Guide to Soliciting Gifts.” They provide fundraising counsel to nonprofits. Visit them at www.saadandshaw.com. Follow them on Twitter: @saadshaw.

How to engage funders in a meaningful mutual conversation

 fundraising, cultivation, soliciting, fundraising tipsAs you  prepare for your next meeting with a current or potential donor, funder or sponsor we suggest focusing on what you want to learn from the meeting. This is distinctly different from a focus on what you want to share. Of course you need to be prepared to discuss the accomplishments, challenges, and vision of the nonprofit organization or institution you represent. But that is not enough. As you prepare determine what you want to accomplish as a result of the meeting, which three pieces of information you want to share, what you would like to learn, and how you can engage the person you are meeting with.

Here’s what you don’t want: a one-sided meeting where you share all the wonderful things your nonprofit has accomplished followed by an ask for a gift or involvement. You definitely don’t want a meeting where you talk about all the challenges that are threatening your nonprofit. Even if you were to walk away with a big check, we believe you would have neglected to secure the most valuable resource: the birth or growth of a mutually beneficial relationship.

Here’s an alternative: Engage your current and prospective donors in meaningful conversation. Think about it this way: if you were going out to lunch with a friend, would you want to spend all of your time hearing about how wonderful she is? Wouldn’t you want her to ask about you, your successes, your challenges? Maybe you want the opportunity to congratulate her on her successes, to connect her with likeminded men and women, or to offer guidance for how she can grow to the next level. If she does all the talking, you leave without having shared your suggestions for how she can experience even more success.

Here are a few questions you can consider including in your conversation: From your vantage point, what do you see as our strengths? Our challenges? How does our work fit with what you are seeking to achieve through your philanthropy? Do you have suggestions or guidance you could offer on how we could sustain and grow our organization? What trends are you seeing nationally? How are these manifesting in our community?

Practice having a conversation with another member of your board or a fellow volunteer. Make a video so you can review your presentation and make appropriate adjustments. Practice until you like what you see and hear. Leave room in the conversation – and in your heart – for guidance and suggestions. Know when to be quiet. Listen.

The more people feel they can help you succeed the more successful you can be. You can accomplish more with others than you can on your own.

Image courtesy of Ambro / FreeDigitalPhotos.net

Mel and Pearl Shaw are the authors of “Prerequisites for Fundraising Success” and “The Fundraiser’s Guide to Soliciting Gifts.” They provide fundraising counsel to nonprofits. Visit them at www.saadandshaw.com. Follow them on Twitter: @saadshaw.

Young Women Philanthropists

Young Women Philanthropists, Saad and Shaw, Philanthropists

Photo credit: Young Women Philanthropists

We were recently inspired by a group of young professional women who came together on a Saturday morning to discuss fundraising for their upcoming conference. These women were under 40, energized, and engaged. They were getting ready to launch their sponsorship program and wanted guidance regarding how to solicit.

We appreciated their reaching out and inviting us to meet with them. During our time together they discussed conference goals and content, brainstormed potential sponsors, and practiced role playing. They closed with a list of action items and a date (the following Wednesday!) for their next meeting. All this was accomplished in less than 90 minutes. These are women of action.

We were inspired to be in their presence for a number of reasons. First, they launched their inaugural conference in 2013 in response to their need for a way to connect with other young professional women, to learn from women who are a bit more established in their careers, and to create a supportive environment of like-minded women here in Memphis. They called their conference the Modern Day Woman Conference (MDWC) and it was a great success with over 200 women attending. The 2014 conference topic is balance: how do we create balance in our lives? How can we grow in our careers, be active in our communities, and enjoy our roles within our families? These are questions women of all ages grapple with. Too often we grapple with them as individuals, or with a small circle of friends. The MDWC 2014 creates a public forum for the discussion.

The conference is organized by Young Women Philanthropists (YWP) an auxiliary of the Women’s Foundation for a Greater Memphis. Here’s how they define themselves on Facebook: “We are young, energetic, professional, resourceful, confident, family-oriented, insightful, influential, persuasive women committed to learning, contributing, and owning… PHILANTHROPY!!”

We love that! They focus on educating, empowering and training the next generation of philanthropic women leaders through active participation in fundraising. “We are training today to fill the shoes of the more experienced philanthropists tomorrow.”

This racially diverse group of women is busy setting their agenda, helping to create the city they want to live and work in, and giving back. They are supporting each other, and looking to women who are a bit more experienced in life, work and philanthropy to help guide their growth. We share their story to inspire you to join with others in creating community solutions.  If you are under 40, you are the future of your community and our country. We need your collective engagement. Claim the title of “philanthropist” – one who loves humanity – and join with others in creating the world you want to live in.

Learn more about young women philanthropists at www.wfgm.org.

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Mel and Pearl Shaw are the authors of “Prerequisites for Fundraising Success” and “The Fundraiser’s Guide to Soliciting Gifts.” They provide fundraising counsel to nonprofits. Visit them at www.saadandshaw.com. Follow them on Twitter: @saadshaw.

Three Ways to Improve Board-Staff Communication

nonprofit board, nonprofit communication, chair – CEO relationship, board meetings, SaadandShawEngaged and effective nonprofit board members are the dream of board chairs and executives. “Ah, if only our board members were more engaged….” is a common refrain. “I can’t keep fighting my board,” is another. Board members also have concerns, “I don’t know why we have board meetings: the executive makes the decisions, and expects us to rubber stamp them.”

One perspective reflects a desire for board members to attend meetings regularly, to come prepared, to work with other board members between meetings, and to provide guidance and oversight that reflects a deep understanding of the organization or institution’s work. The second reflects a frustration, usually on the part of an executive, that board members are not in alignment with the executive’s vision and strategies. The third speaks to board members confusion and disengagement.

There is one tactic that can assist with these three challenges: open, honest, in-person communication. Scheduling and thoughtfully preparing for conversations prior to a board meeting can change what happens at the meeting. It sounds simple, but it takes time, requires preparation, and needs to be applied consistently.  The following are three suggestions for how to employ this tactic.

First, if you are a board chair make sure you know the vision of your executive. What is she seeking to accomplish? How does she want to accomplish it? What will be the impact? What will it cost? What does she need from the board for the organization or institution to bring her vision to life? Take time to learn her leadership and communication styles. Meet with her regularly and strategize how to best engage the full board and committees in advancing her vision. Work with her to create the board agenda, ensuring the concerns of both board members and the executive are included.

Second, if you are an executive take the time to meet regularly with your board chair, to share your strategic thinking, to ask for counsel, and to provide updates on operations. Form a partnership that acknowledges and respects your board chair’s leadership, vision, expertise and position. Asking for guidance and creating a shared agenda can help surface best thinking and create a strong partnership.

Third, both the executive and the board chair should take time to meet individually with board members prior to each board meeting. This is especially important if the board meets quarterly, or less often. Each of you need to personally share updates, gain insights and involvement from individual board members. Take the time to share organizational updates and challenges, successes, strategies and potential challenges. Listen to each board member’s concerns, interests and ideas. Act on those you can.

It takes time to have these meetings. It also yields results. A nonprofit’s board is one of its most valuable resources. Take the time to strengthen your relationships.

Image courtesy of Ambro / FreeDigitalPhotos.net

Mel and Pearl Shaw are the authors of “Prerequisites for Fundraising Success” and “The Fundraiser’s Guide to Soliciting Gifts.” They provide fundraising counsel to nonprofits. Visit them at www.saadandshaw.com. Follow them on Twitter: @saadshaw.

How to recruit fundraising volunteers

fundraising, fundraising planning, , 2014 fundraising, new year, fundraising tips, how to grow your fundraisingSuccessful fundraising requires qualified volunteer leadership. Whether you are launching an annual campaign or a capital campaign you need a campaign chair who is committed to your cause and willing to put in the time required to achieve your fundraising goal. The ideal chair makes your goal his goal. He is well respected, has a track record of leadership in local and regional fundraising campaigns, and the financial means to make a leadership-level gift. He is someone people cannot say “no” to, and he hates to fail. He allocates the necessary time to lead and manage the campaign, and provides pro-bono services. He is comfortable making the case and asking for gifts. He both attends and leads campaign meetings, bringing out the best in others, and encouraging all to give to their capacity.

If you are wondering where to find such an individual, we suggest looking at your existing relationships, starting with long-term donors and current major donors. Consider current and former board members and advisors. Reflect on the well-respected leaders in your community and create a list of those who might benefit from being involved with your campaign. Remember: not all volunteerism is altruistic! A commitment to your organization’s mission is critical, but self-interest could also be a driver.

Here are a few examples. A bank president may have lost a grandchild to domestic violence and wants to interrupt the cycle and save others from such grief. An alumnus may want to enhance her profile in anticipation of a future run for state-wide office. A business leader from another part of the country may be relocating her business operations to your community and needs to build relationships and goodwill. You may be surprised at what drives people’s intentions and who wants to support your fundraising.

As you recruit your chair, share your fundraising plan with him. Give him time to review your plan so he can determine if he has the time, connections, and willingness to make it work. Ask him who he wants to support his efforts: Let him invite others to join his fundraising team. He may have a circle of colleagues he works with who can “make things happen.”

While it takes time to identify, solicit, and engage your top fundraising leadership, your efforts will yield results. An engaged and qualified chair can do more for your campaign than an enthusiastic chair who lacks experience and connections.

Here are the top three things to remember in regard to fundraising leadership. First, leadership is critical to the success of any fundraising effort. Second, fundraising must be volunteer-driven, with strong, experienced leadership. Third, people give to people.

Leadership is key to fundraising readiness: we invite you to assess your fundraising readiness for free at www.saadandshaw.com

Mel and Pearl Shaw are the authors of “Prerequisites for Fundraising Success” and “The Fundraiser’s Guide to Soliciting Gifts.” They provide fundraising counsel to nonprofits. Visit them at www.saadandshaw.com. Follow them on Twitter: @saadshaw.

Image courtesy of Ambro at FreeDigitalPhotos.net

Three tips for fundraising success

fundraising, fundraising planning, , 2014 fundraising, new year, fundraising tips, how to grow your fundraisingProper planning can set you up for fundraising success. Visualize your success, feel it in your heart, and then make sure the prerequisites for fundraising success are in place before you start soliciting. Here are three tips to launch your 2014 fundraising in the right direction.

First, create a clear, concise, and compelling case for financial support that ties back to the organization’s strategic plan. Your case should be a short, and easy-to-read, forward-looking document that communicates what you are raising money for and how the funds will be used. It should communicate the projected impact of your organization and how a donor’s or funder’s support will make a difference in the lives of those you serve or advocate for. The “case” is used as the basis for verbal and written introductions and solicitations of time, services, goods, and money. It should drive the content of your marketing campaigns. Fundraising is a competitive endeavor — if you are not raising funds for your organization, someone else is raising money for theirs. It is important that your nonprofit can make the case for its impact, value and what makes it unique.

Second, complete a fundraising feasibility study or survey. You know the value of your nonprofit, but do your current and potential donors feel the same way? Are you sure that the fundraising priorities you set match the priorities of the giving community you seek to engage? Can you count on your donors for continuing – and increasing – support, or are they in the process of revising their giving priorities? A fundraising feasibility study or survey will provide you with information from those who have the finances and influence to impact your fundraising in a positive or negative way. This should be conducted by an outside firm for confidentiality. There are many reasons why people can’t or won’t personally share with you their true assessment of your nonprofit and their willingness or capacity to give. An outside firm can talk with current and potential donors and provide a confidential report. Such a report typically includes an assessment of how much your nonprofit could expect to raise, how your nonprofit is perceived by the giving community (including strengths and challenges), what would influence increased giving, and who could provide volunteer leadership and funding.

Third, develop a time-phased fundraising plan. This should be more than a spreadsheet. While spreadsheets can track activities your plan should be more robust. It should include roles and responsibilities for staff, board members and volunteers; the fundraising methods you will use and expected revenue (and costs!) for each; a gift chart; and milestones that hold all parties accountable for consistent progress.

Next week: How to recruit fundraising volunteers. In the meantime, we invite you to assess your fundraising readiness for free at www.saadandshaw.com

Image courtesy of Stuart Miles at FreeDigitalPhotos.net

Mel and Pearl Shaw are the authors of “Prerequisites for Fundraising Success” and “The Fundraiser’s Guide to Soliciting Gifts.” They provide fundraising counsel to nonprofits. Visit them at www.saadandshaw.com. Follow them on Twitter: @saadshaw.

Four tips for a successful fundraising year

tips for fundraising success, fundraising, fundraising planning, , 2014 fundraising, new yearHappy New Year! Are you beginning 2014 with your hopes pinned on a bountiful new year? Does your vision of December 2014 include smiling faces as you toast members of your fundraising team, celebrating a year that broke fundraising records? Are you dreaming of fundraising success, or are you planting seeds that can bear fruit this year and for years to come?

We suggest giving your dreams a strong foundation: put in place the prerequisites for fundraising success. There are 18 things you can focus on throughout the year that will help ensure fundraising success in 2014 and for years to come. This column focuses on four: agreement, commitment, teamwork, and a budget.

Start with agreement. Do the leaders of your organization agree on the fundraising priorities and how much needs to be raised?  Are the goals in line with your nonprofit’s strategic direction? Does everyone understand the current financial position? Are the goals realistic? Is there an understanding of where the money could come from? Are there contingency plans in place in case initial donors or funders are unable or unwilling to give at the level your nonprofit anticipates?

Move on to commitment. Your board might approve a budget that depends on the organization raising a specific amount of money, but that is not the same as being committed to ensuring the funds are raised. Leaders demonstrate commitment through their own personal giving. If board members won’t give, why should anyone else? Involvement is another way to demonstrate commitment. Are board members willing to host friendraisers and fundraisers? Talk with current and prospective funders? Introduce your nonprofit to a new circle of potential supporters?

Board participation is critical, but no board can achieve fundraising success on its own. A larger team is required. Engage those who can make a difference in your nonprofit’s fundraising by asking them to join a fundraising leadership team. Invite donors, local business and community leaders, your employees, volunteers and those who benefit from the work of your nonprofit to lend their skills, enthusiasm and relationships. Colleges, universities, private schools and charter schools should always engage alumni. Set up weekly or monthly meetings for the team and make sure there are clear and well defined roles for each team member.

Make sure the annual operating budget includes funds to support your fundraising efforts. The old saying is true: it takes money to make money. Successful fundraising requires the consistent allocation of time, money and resources. Take the time to determine how much can be allocated to fundraising, and set realistic expectations regarding how much can be raised.

Over the next few weeks we will introduce additional prerequisites for fundraising success. In the meantime, we invite you to assess your fundraising readiness for free at www.saadandshaw.com.

Image courtesy of jannoon028 at FreeDigitalPhotos.net

Mel and Pearl Shaw are the authors of “Prerequisites for Fundraising Success” and “The Fundraiser’s Guide to Soliciting Gifts.” They provide fundraising counsel to nonprofits. Visit them at www.saadandshaw.com. Follow them on Twitter: @saadshaw.

Anticipating 2014 Fundraising Success

Part two of a two part series (Read Part One: 2013 Fundraising Reflections)

fundraising, fundraising planning, fundraising strategies, new year, Nonprofit ResourcesIn our last column we asked you to reflect on your fundraising for the past year and to record your answers to three questions: What have you done well, which activities or strategies didn’t meet expectations, and were your goals realistic. In anticipation of the coming year, we suggest you use the wisdom gained from your reflections to lay the groundwork for 2014.

#1. Lead with your strengths. As you anticipate your fundraising activities for 2014 build on those things you did well in 2013. If special events are the revenue driver for your nonprofit, stay with that. Find incremental ways to build on what is already in place. In order to protect your nonprofit’s revenue in the future, make sure you also allocate time and resources to building other fundraising programs. For example, to grow your individual giving program you can begin identifying and following up with individuals who attend your events to determine which donors and underwriters are interested in other forms of giving and engagement. If your nonprofit has built a strong annual campaign, allocate time and resources to identifying potential major donors and deploying strategies designed to engage them in higher levels of giving.

#2. Rethink strategies that didn’t meet expectations. Not every fundraising strategy is a success the first time you work with it. If there are strategies that worked that well in 2013, review your reflection notes, and discuss the challenges and potential adjustments with other members of your fundraising team. Identify changes for 2014. Consider setting “check points” – times during the year when you will review the strategy, your progress, the extent to which the identified changes are being implemented, and whether or not they are effective. You may find that your changes can increase revenue. You may determine the strategy is not one that should be pursued, even with the modifications.

#3. Make sure your fundraising plan includes timeframes, roles and responsibilities, and a budget. Too often a fundraising plan is a wish and a prayer. Goals are identified, but the people, time and money required to achieve the goals are unavailable. If your nonprofit wants to “ramp up” its fundraising, it will need to ramp up its investment as well. Take the time to determine who will be responsible for taking the lead in ensuring specific goals are met within an agreed upon timeframe. Write up responsibilities for all team members. Create a budget and ensure the funds are allocated.

Upcoming columns will focus on the prerequisites for fundraising success – the 18 things we have learned through our work that are the foundation of a strong fundraising program. As you prepare for 2014 take some time to read our two books: they are available on Amazon.com, easy to read, and written for you.

Merry Christmas!

Photo credit: Beth from Flickr

Mel and Pearl Shaw are the authors of “Prerequisites for Fundraising Success” and “The Fundraiser’s Guide to Soliciting Gifts.” They provide fundraising counsel to nonprofits. Visit them at www.saadandshaw.com. Follow them on Twitter: @saadshaw.

2013 Fundraising Reflections

Part one of a two part series

Out with 2013 in with 2014, 2013 Fundraising Reflections, 2013 AccomplishmentsThe yearend can be a perfect time to reflect on your 2013 fundraising activities and to anticipate 2014. If  you are a nonprofit CEO, board member, staff or volunteer we have three questions to focus your reflections.

#1 – What have you done well? Reflect on your nonprofit’s fundraising successes. Approach this from a feeling level – which activities brought joy or excitement to you and your team? When did you feel you worked well together? Were there unexpected moments of joy – perhaps when receiving an unanticipated gift, or upon viewing a room full of donors and supporters at your annual event? Was a new staff person hired? Did she inspire good feelings as she implemented long-delayed projects? Feel the good feelings and record a few notes.

Now approach this from a fact-based place. Pull out fundraising reports and look at the year-end numbers. Identify areas where revenue increased. Perhaps your nonprofit saw an increase in annual giving. Maybe more donors increased their giving from the prior year. Did the number of grants increase?

Finally, reflect on new programs, events or technology. Was a program to engage younger donors launched? A new database implemented? Remember to list activities that brought in revenue for 2013, as well as those that plant seeds for the future. For example, while a planned giving program may not yield revenue for years to come, implementing the program is a current year success.

#2 – Which activities or strategies didn’t meet expectations? Reflect on those things that didn’t go as well as planned. Don’t sweep them under the rug. Take time to remember the outcome you had sought and compare that with the results. What could have been done differently? Where did you feel disappointment, fatigue, anger or failure? What brought these feelings on? Dig deep. Were you disappointed in yourself? In volunteers, board members, the CEO or staff? Write down your thoughts. Look again at the fundraising reports. Which activities or strategies did not yield the anticipated revenue? Take notes.

#3 – Were your 2013 goals realistic? Reflect on your goals and outcomes. As 2013 began, did you feel your fundraising goals were achievable? Did you feel expansive, empowered and energized, ready to talk with donors and funders and share the organization’s vision and fundraising goals? Or did you feel overwhelmed, worried and isolated? Go back to those feeling places and take a few notes.  Pull out your 2013 fundraising plan. What were the financial goals and timeframes? What resources were allocated to achieve the goals? Did staff, board members, the CEO and volunteers fulfill their commitments? Did you? What went “according to plan?” Where did challenges arise? As you think back over the year, were the goals realistic? Take notes.

Next week: use your reflections as you plan for 2014

Image courtesy of Naypong at FreeDigitalPhotos.net

Mel and Pearl Shaw are the authors of “Prerequisites for Fundraising Success” and “The Fundraiser’s Guide to Soliciting Gifts.” They provide fundraising counsel to nonprofits. Visit them at www.saadandshaw.com. Follow them on Twitter: @saadshaw.

Salute to a transformational HBCU leader

Wesley McClure - President Lane CollegeDr. Wesley McClure will be remembered by alumni, friends and the Jackson TN community as a transformational leader of Lane College. He served as president of Lane – his alma mater – for 21 years. He transformed the campus with new facilities and programs, but most importantly he kept true to his mission of ensuring that students who wanted an education could obtain one – regardless of what others thought. More than this he was my college classmate – an outstanding, straight A student – a brilliant math major,  born and raised in Jackson, TN. He was a student leader with great potential for all to see. His focus on securing civil rights was intense – and he was at the forefront of the civil rights movement for the West Tennessee area. The gains that were made were greatly influenced by his participation as a leader.

Dr. McClure assumed the leadership of Lane College when it was truly struggling. He deployed his intensity once again, making the college’s turn-around his personal commitment. He put students first in the way that he developed the institution. He knew the backgrounds from which the students came, for their background was his background. He came from very humble beginnings during a time of segregation and succeeded in life because of Lane College. He never forgot his past, and wanted to make sure that other young African American men and women who struggle with the legacy of racism and limited access to quality education, poverty, hunger and family challenges would have the ability to succeed. He held out his hand and he opened the doors of Lane College – but he always had high standards and demanded that students live up to their potential. He did not accept mediocrity in students or in himself. He always held the bar high – he was a “hands on president” who demanded a lot of himself and his team.

One thing that I will always admire about Dr. McClure was the slogan he used for Lane College – “The Power of Potential.” This was at the core of  his life work and how he interacted with young people: “If you want a degree I will help you succeed.” He truly believed in the power of potential and encouraged all of us to see – and nurture – the  potential of young people. He was determined to provide students with attainable and affordable education under his leadership. In a time of revolving presidents Dr. McClure was committed to Lane College and to providing leadership – he was one of the few remaining long-term presidents of our HBCUs. He was a role model amongst his peers for his innovation, leadership and commitment.

Rest in peace, Dr. Wesley McClure.

– Melvin B. Shaw, class of ’62

Photo credit: Lane College (www.lanecollege.edu)