Tag Archives: donor research

Feasibility Studies: Information is Power

A key element to successful fundraising is accurately judging how your efforts will be received by potential donors and your community at large. Your board, executive director and development director can make decisions about the amount of funds to be raised and how they should be used — but will people outside your organization or institution agree with their assessment? Will they give and encourage others to do so?

How can you get this crucial information? You may not know where to turn or what questions to ask.

The best way to answer these questions is to conduct a feasibility study or survey. Information is powerful–and one of the most useful tools an organization can employ is a survey or study to help design its fundraising strategy.

A feasibility study or survey is the process of interviewing key individuals who will provide you with the funding, resources, and influence that will assure the success of your fundraising efforts. It can also include interviews with those who may oppose your organization and its quest to raise money. The purpose of the interviews is to find out how your community responds to your proposed fundraising before you begin the process of asking people for money. In this way you can better shape your campaign and address any objections before they arise.

Both studies and surveys should include 12 to 45 interviews conducted in person when possible. The number of interviews is influenced by the amount of money you need to raise.

A study provides detailed analysis and statistics of the responses to each question, key findings, and suggested next steps. A survey typically includes key findings and suggested next steps. The main difference between the two is cost and time. A study takes more time and costs more money. Most institutions raising large sums of money require a study because the detailed analysis provides a higher level of due-diligence.

Whether a study or a survey the information obtained from the interviewees is not attributed to specific individuals, allowing them to speak more freely. This is important because sometimes it is hard for people who know us to tell us what we may most need to know.

Conducting a feasibility study or survey begins with providing interviewees a detailed document to read before their interview. This document outlines your organization’s mission, vision, successes, leadership, how much you want to raise, how the funds will be used, and the impact they will have.

The actual study or survey is usually conducted by an independent consultant. This is for several reasons:

1.    People will often tell a consultant things they are unwilling to say to the executive director or an individual associated with your organization.

2.    Most organizations don’t have staff or board members who know how to conduct a feasibility study or survey and analyze the results.

In next week’s blog post we’ll tell you what kinds of crucial information can be obtained from a feasibility study or survey. Stay tuned!

© Mel and Pearl Shaw 2010.

Where’s the Money?

So often we are asked “how do I find people who want to support our organization?” There are many answers to the question. One way is to engage in donor research.  To cut through the mystery around “donor research” we talked with Kevin Burns recently and asked him some questions on your behalf.  Kevin is an experienced researcher who has worked in higher education and health care for over eight years.

Saad & Shaw: Why should an organization or institution consider donor research?

Kevin Burns: There are three main reasons. The first is to gain basic information about your current and prospective donors. This can include publicly available information such as privately held company information, memberships on other nonprofit boards, and contributions to political candidates.  A researcher can also help identify new prospective donors. Finally, the work of a researcher can help your team focus and prioritize their efforts so they focus their time and energy on those individuals or businesses with the greatest interest in your organization coupled with the financial capacity to make a meaningful gift.

Saad & Shaw: Where and how do you look for information?

Kevin Burns: Prospect researchers use a variety of tools, primarily databases, to locate, cross reference and verify publicly available information. All of the information gathered is publicly available information.  Prospect researchers do not use private information sources such as credit agency information or private investigation.  Researchers adhere to a code of ethics developed by The Association of Professional Researchers for Advancement (APRA). Sources include real estate assessment and sales databases, Securities Exchange Commission (SEC) documents, Federal Election Commission (FEC) documents and general news databases.

Saad & Shaw: What kind of research do you do?

Kevin Burns: There are three main types of research. Reactive research is when a researcher is asked to find an answer to a question or series of questions. Proactive research is when a researcher is asked to search for new prospects or to qualify the giving capacity of current donors. Both proactive and reactive research can include a wealth screen. The term wealth screen refers to having a third party screening company “score” or match your data to a collection of data sources that can include philanthropic gifts to other organizations, stock holdings and sales, and memberships on nonprofit boards or foundations. Screening is a great way to prioritize and segment your donor or prospect population.

Saad & Shaw: Are there other tasks a researcher can help with?

Kevin Burns: Most definitely. Other tasks include building a campaign pyramid that illustrates the number of prospective donors at specific levels needed to meet a fundraising goal, prospecting for specific funding needs, creating pipeline reports which show how individual prospective donors are responding to cultivation and solicitation activities, and tracking news at specific organizations of interest.

Saad & Shaw: Are there sources of information you can share with our readers?

Kevin Burns: Absolutely. Lexis Nexis is an indispensable tool. However, there is a fee associated with using it. Free sources include Google and Zillow (www.zillow.com) for information on property, county assessor websites such as www.acgov.org/assessor/  for Alameda County, or Guidestar (www.guidestar.org) for foundation research.

For more information on donor research you can contact Kevin directly at keviniburns@gmail.com.

© Mel and Pearl Shaw 2010.